The main reason for this? It is not implemented correctly.
Why? They don’t use Focus Groups.
Focus Groups are the key to the successful implementation of new software. But who do you bring into a focus group? What questions do you ask? How often should you hold them?
Find out the personality types you need to seek within your business to give you the best chance of your Branded Document Automation system being adopted by the majority.
Use the range of questions we have devised based on our experience and research to ask before implementation and after.
These key points will put you on the path to success!